Everything we manufacture is made to order for each unique customer, therefore we do not allow returns.
We can ship to most areas. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an individual order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options available. Depending on the shipping provider, shipping dates may vary.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We will reserve the right to deliver by the shipper of our choice for large orders to ensure we can meet any event or specific deadlines for each customer. We typically use FedEx Ground but this will vary by the requirements of each order. If the destination is within our delivery area we reserve the right to deliver in person to provide a better customer experience.